🔐 PRIVACY POLICY

Hello Kirundi
Effective Date: January 2025

1. Introduction

Hello Kirundi (“we,” “our,” or “us”) is committed to protecting your privacy. Our website provides content, updates, and communication related to language and cultural empowerment.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website.

2. Information We Collect

A. Information You Provide

When you interact with our website (e.g., contact form or email signup), we may collect:

Name

Email address

Phone number (if provided)

Any message or inquiry you submit

The website includes forms where users can “drop us a line” and sign up for updates and promotions.

B. Automatically Collected Information

We may automatically collect:

IP address

Browser type

Device type

Pages visited

Website interaction data

C. Cookies & Tracking

We use cookies to:

Analyze website traffic

Improve user experience

Your data may be aggregated with other users’ data for analytics purposes.

You may disable cookies in your browser settings.

3. How We Use Your Information

We use your information to:

Respond to inquiries

Send updates, newsletters, and promotions

Improve website functionality

Analyze traffic and user behavior

Communicate with you via email or SMS (if opted in)

4. SMS COMMUNICATIONS (A2P COMPLIANCE)

If you provide your mobile number and opt in:

You agree to receive SMS messages from Hello Kirundi, including:

Updates and announcements

Promotions or offers

Event notifications

Follow-up communications

Important Disclosures:

Message frequency may vary

Message & data rates may apply

Consent is not a condition of purchase

Opt-Out Instructions:

Reply STOP to unsubscribe
Reply HELP for assistance

5. Mobile Information Sharing Statement

We do not sell, rent, or share your mobile number with third parties for marketing purposes.

Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes.

Information may only be shared with trusted service providers (e.g., messaging platforms) strictly for operational purposes.

6. How We Share Information

We may share information with:

Email marketing platforms

SMS service providers (Go High Level, Twilio, etc.)

Analytics providers

We do not sell your personal information.

7. Data Security

We implement reasonable safeguards to protect your information. However, no system is completely secure.

8. User Rights

You have the right to:

Request access to your data

Request corrections

Request deletion

Opt out of marketing communications

To exercise your rights, contact us at:
📧 [email protected]

9. Third-Party Services

Our website may use:

Google reCAPTCHA (spam protection)

These services may collect technical data.

10. Data Retention

We retain your data only as long as necessary for communication, legal, or operational purposes.

11. Changes to This Policy

We may update this Privacy Policy at any time.

12. Contact Information

Hello Kirundi
📧 [email protected]
🌐 https://hellokirundi.com/